Domestic INBOUND min 25 seats.. Need 10 centers across India‏


Aftron Domestic call center inbound camp Client is a leading manufacturer of a wide range of Electronics and Home appliances products in Middle East Since 1994 and is a part of XXXXX group established in 1930 having its Headquarters in UAE. 

Company operates through more than 65 companies across sectors as diverse as commerce, industry and services, and employs in excess of 20,000 people across the UAE, Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, Egypt, Sri Lanka, Syria, Singapore, Europe and is been launched recently in India to market Electronics and Home appliances products in the brand name of XXXXXXX.
 XXXXXXX INDIA is looking for qualified and reliable Contact centers within India to handle Domestic level Customer- care services efficiently on behalf of the company to join their hands for a long term and to maintain a very healthy Business relationship.
A standard Team of 75-150 Customer care executives will be needed to handle this assignment initially and as par our strategies we will require an expansion up to 300 employees before end of this financial year. 

Working Hours
16 HOURS A DAY 7 DAYS A WEEK
In Two shifts.
1st shift - 8 AM - 4 PM
2nd shift - 4 PM. - 12 AM

Minimum no. of seats - 30 agents for 8 hours shift as par normal Indian working hours
2 shifts of 30 agents will be working 7 days a week, to handle traffic of the Incoming calls to provide customer support on behalf of Client.

30 Executives for Inbound Customer Support per slot

Payouts-(Rs.40, 000/month /seat/shift)

Rs. 40,000*30 agents/month=Total a sum of Rs. 12, 00,000 FIXED PAYMENT MONTHLY FOR ONE SHIFT in case of two shifts of 30 agents

Rs. 12,00,000*2 shifts= Rs.24,00,000

Total Monthly Billing=Rs. 24,00,000/month

There are possibilities to increase Number of seats by end of this year but it will depend upon the quality of the work delivered and center's relationship with the client

Sign-up of the Service Level Agreement- Directly with the end client (Indian Counter Part of Parent Company) Company has also appointed a local company to provide with technical services and support to centers working with the company, where CRM and other software’s will be provided by the appointed company and center will have to pay a sum of 17,500/seat as one time installation and security fees directly to the provider.

Advance Payment- 50% of the monthly billing will be paid to the center as an advance payment after completing first month of successful operations with meeting standards of quality parameters.

Consulting fees:-
Upfront: 13.5 lacs VIA DD/RTGS
Center should be having an M.O.U. agreement sign-up with us with acceptance of paying 15% of the monthly billing as royalty every month without fail as consulting charges.


PLEASE LET US KNOW YOUR INTEREST AS SOON AS POSSIBLE

Kindly reply with your company's profile along with required documents as mentioned below

1. Firm's registration copy
2 .D.O.T. License scan copy ( work  able)
3. Copy of ISO Certification ( work able)
4. Partners agreements’ copy
5. Profiles of all the Directors
6. Company’s Technology Profile
7. Director's Pan Card's Scan copy
8. Network diagram
9. Sample of 5 agent's voice recording audio files.
10. Due diligence report

77 comments:

  1. Hi,
    My name is Sharath and I am a Project Co-Ordinator for the Dstudioz. We have a small company in Chennai into web-development and mobile applications projects. We have a strong plan to start a Inbound Call Center ASAP at Mysore, Karnataka. So we would be very much interested to do further talks regarding this project.

    A Little backround about us.

    The Owner: Shankar Naryan Rao with a very good experience in MNC Call Centers like Mphasis and ITC Infotech and later he started Dstudioz. He is Qualified in Business Management and Post-Graduate in HR.

    Project Co-Ordinator: Sharath Bharathmurthy with a experience of close to 9+ years into MNC Technical Call Centers like Mphasis, HP & Dell. Later into IMS & Software Development at Dell.

    One of our other friend would be joining us once we start this venture. He is been handling Training department in an MNC Business Development & Market Research Company.

    We are keen in starting the call center. So please let us know in case if you would be interested for further talks.

    Email: sharath@dstudioz.com
    Mobile: +91-9673007331

    Regards
    Sharath

    ReplyDelete
  2. hi
    this is raja sekhar.K from vijayawada,andhra praDESH I WOULD LIKE TO ESTABLISH AN NEW BPO(CALL CENTER) WITH GENUINE DOMESTIC INBOUND PROCESS .SO CAN YOU INFORM ME IF ANY POSIBILITIES IS THERE ABOUT DOMESTIC PROCESS FOR US.. TO MY MAILID:bobbykodali@gmail.com

    regards
    rajasekhar.K

    ReplyDelete
  3. Hi this is Vidit Bansal from kolkata we have a Bpo of 50 seats located in howrah . we are interested in GENUINE DOMESTIC INBOUND PROCESS so if possible you can send me the details of the process at vidit@strivosinfosolutions.com

    ReplyDelete
    Replies
    1. Sir we have many projects.this is my cont no-07840007334

      Delete
  4. Hi,

    This Is chetan Chothani from Mumbai, we have a BPO of 50 Seats located at Mira Road, Mumbai. we are interested in your process. so kindly send the process details on chetan22002@yahoo.co.in.

    Regards,
    Chetan Chothani

    ReplyDelete
  5. Domestic Telecom Inbound process available.For details please contact
    brain.investa@gmail.com.Thanks & regards,Ajay Kudale.Chief business consultant.

    ReplyDelete
    Replies
    1. Hi Mr Ajay this is prakash from hyderabad iam planing to keep the 10 to 15 seater inbond call centre is there any project availabe please send me the datails of the project...goudkp@gmail.com

      Delete
    2. I WANT DOMESTIC VOICE PROCESS CONTACT ME shafipatel4242@gmail.com

      Delete
    3. Hi Mr Ajay this is Nikhil from hyderabad iam planing to keep the 10 to 15 seater inbond call centre is there any project availabe please send me the datails of the project...parandkar03@gmail.com

      Delete
  6. Hi
    My self Deepak, we have a center in kerala, Please send us more details about the process to deepak507@yahoo.com

    ReplyDelete
    Replies
    1. Hi sir this is Abhishek from step1 we have many projects send me your company profile to my mail id-abhishek.verma@step1.inand my cont no-07840007336 office no-011-42262626

      Delete
    2. HI,I AM RUMI MUKHI,..I OWN A 35 SEAT CENTER IN RAJKOT,GUJ. MY EMAIL ID IS themukhis@usa.com. CAN YOU MAIL ME THE AVAILABLE PROCESS?

      Delete
  7. Shashi Kiran My center is in Bangalore 30 seat please send the details to shashi.kiran7057@gmail.com

    ReplyDelete
  8. This Is Abbas Petiwala from Mumbai

    We have a BPO of 50 Seats located at Mira Road, Mumbai. We are interested in your process. So, kindly send the process details on Abbas.Petiwala1987@gmail.com

    Regards,
    Abbas Petiwala

    ReplyDelete
  9. hi sir ,
    this is santosh , i did b.tech and have 1.5 years of experiance but now i m interested to open inbound domestic bpo in kapas hera ,new delhi .
    so sir send me process detail at my mail id santosh104kumar@gmail.com

    ReplyDelete
    Replies
    1. hie santosh..i also wants same..if u have an idea regarding this plz send me deatail ASAP..my email is gyayak2@gmail.com

      Delete
  10. Dear sir ,
    We are 50 seater BPO in Lucknow. I am very much interested in your project. So kindly send me the details of the project at srivastavachetan007@gmail.com.

    REgards
    Chetan Srivastava
    B.P.C IT SOLUTIONS PVT LTD

    ReplyDelete
  11. Hi,

    We are 300 seater private limited firm in Mumbai. I am very much interested in your project. So kindly send me the details of the project at narendra.mahida801@gmail.com or contact me @ 7738527438.

    Regards,
    Narendra.

    ReplyDelete
  12. hi sir ,
    this is santosh , i did b.tech and have 1.5 years of experience but now i m interested to open inbound domestic bpo in kapas hera ,new delhi and well furnished building and few equipment are available. .required guidance and process for that . in starting i'll starting with 30 to 50 seated . money and space and building is not a matter .
    if its possible then must contacted me for process at my mail id "santosh104kumar@gmail.com" or can call me at 9266023002 .
    thanks.

    ReplyDelete
  13. Dear client

    We are a call center running successfully from the past 3 years and we are looking from some fresh new inbound campaign to work on. Please send me the details at amit.dutta@mayajeesolutions.com
    many thanks,

    Amit dutta (Business developer)
    Mayajee technosoft solutions PVT. LTD.
    Skype: amit.dutt36
    Email: amit.dutta@mayajeesolutions.com
    contact: +918821052374
    website: www.mayajeesolutions.com

    ReplyDelete
    Replies
    1. Hi sir this is Abhishek from step1 we have many projects send me your company profile to my mail id-abhishek.verma@step1.inand my cont no-07840007336 office no-011-42262626

      Delete
  14. Dear client

    We are a call center running successfully from the past 3 years and we are looking from some fresh new inbound campaign to work on. Please send me the details at amit.dutta@mayajeesolutions.com
    many thanks,

    Amit dutta (Business developer)
    Mayajee technosoft solutions PVT. LTD.
    Skype: amit.dutt36
    Email: amit.dutta@mayajeesolutions.com
    contact: +918821052374
    website: www.mayajeesolutions.com

    ReplyDelete
  15. Hi
    My self sarfaraj ahmad, we have a center in kanpur, Please send us more details about the process to sarfaraj9949@gmail.com

    ReplyDelete
  16. Hai
    this is raghu from vizag. i have a 50 seater office. we are into this BPO sector from last 4 years. im looking for some really good 24/7 voice process. please let me the details.

    Raghu ram
    raghuram_vasadi@yahoo.com
    08121525519

    ReplyDelete


  17. thanks a lot.... thanks for your information... very much useful for me.... keep on posting...:-)




    Call Center in Chennai

    ReplyDelete
  18. send me further detail





    email id-rinny_j@yahoo.com

    ReplyDelete
  19. Hi

    My name is Allwyn Currently working for a international call center as a team lead for a process called as First Data with 8 years experience in this industry, i do have many of my friends who are into the same field with good experience in every aspect or roll that you are looking for, We are ready to start up even with a short notice all it requires is your acceptance, We have no terms or conditions we have all that you may require. Please call or email as ASAP.

    Name: Allwyn Ronald
    Phone # 91-9663399557
    Email: allwyn.ronald@gmail.com

    ReplyDelete
  20. Hi

    My name is Allwyn Currently working for a international call center as a team lead for a process called as First Data with 8 years experience in this industry, i do have many of my friends who are into the same field with good experience in every aspect or roll that you are looking for, We are ready to start up even with a short notice all it requires is your acceptance, We have no terms or conditions we have all that you may require. Please call or email as ASAP.

    Name: Allwyn Ronald
    Phone # 91-9663399557
    Email: allwyn.ronald@gmail.com

    ReplyDelete
  21. Hi everybody we have a call center project. i want hire many call centers in india many many locations for heavy payout. if u intrusted so mail me bsmegatraders1234@gmail.com.

    Hello,

    Greetings,
    Let me brief you about this process,
    It is domestic outbound sales process applicable in India.
    The Mother Company is involved for the better future of India through promotion of its membership card.
    Card includes three membership option.
    Each card includes holiday packages, Discount in many entertainment outlets.
    Pathlab discounts, medicine discounts, accidental insurance, medical insurance.
    Card cost is 6999/-
    Centers have to sell Card, for each sale of Card, Concern company will give INR 2500/- + service tax.

    Certain requirements which a center must have is:
    1.) They must have recording lines.
    2.) They can use their own dailers.
    3.) Center must have minimum of 5-10 seats or should give minimum of 50 sales in a month time.
    4.) They should use their own database.
    5.) Center should be in India.
    Now when we talk about the commercials, the billing cycle is fortnightly (i.e. twice in month)


    Hi,

    I am forwarding the details to you about the offers bundled with the discount card. It has two plan Gold Card and Diamond Card,

    Gold Card:
    Entertainment (Holiday Voucher)
    2 Nights / 3 Days (45 Hotel/Resort) all over Asia.
    Entertainment 15% to 30% discounts - Restaurant / Hotels / Gym / Spa / Beauty Saloon.....
    Entertainment 15% to 30% discounts - Brands / Apperals / Electronics / Automobiles / Gift Shops......
    Path Labs Package Path Labs Voucher (free 65 tests)
    Path Labs Package
    30% - 60% Discount on all Checkups/ tests*
    Medicines
    20% - 30% Discount on Monthly Package
    Complimentry PackageAccidental Insurance Rs 2 Lakhs + Personal Insurance Rs 1 Lakh
    Complimentry PackageMediclaim Insurance Rs. 50 Thousand per year
    Gold Card MembershipJust Rs. 6999/-

    Diamond Card:
    Entertainment (Holiday Voucher)
    3 Nights / 4 Days (45 Hotels/Resort) all over Asia.
    Entertainment 15% to 30% discounts - Restaurant / Hotels / Gym / Spa / Beauty Saloon.....
    Entertainment 15% to 30% discounts - Brands / Apperals / Electronics / Automobiles / Gift Shops......
    Path Labs Package Path Labs Voucher (free 65 tests)
    Path Labs Package
    30% - 60% Discount on all Checkups/ tests*
    Medicine20% - 30% Discount on Monthly Package
    Complimentary PackageAccidental Insurance Rs 2 Lakhs + Personal Insurance Rs 1 Lakh
    Complimentary PackageMediclaim Insurance Rs. 50 Thousand per year
    Pick any one of themSugarMachine / B.P Machine / Body Massager


    if u intrusted so mail me bsmegatraders1234@gmail.com.

    ReplyDelete
    Replies
    1. I WANT DOMESTIC VOICE PROCESS. I HAVE 30 SEATER PLACE IN JAIPUR CENTER CITY SO CONTACT ME shafipatel4242@gmail.com

      Delete
  22. hi, this is ajay mulchandani from mumbai. i have project of domestic and international process of bpo so if any one want than contact me via e-mail on vjajay88@gmail.com

    ReplyDelete
  23. Hi All,

    We have a domestic process for outsourcing and would like to know if anyone would be interested. We are looking to outsource in major cities across India.
    If interested please call or email me for further details. My details are below.

    Rakesh Jain
    rakesh.jain@datawindcorp.com
    +91 97001 78080
    attribution http://www.citehr.com/463103-business-proposal.html#ixzz2WAjYrQVf

    ReplyDelete
  24. hello this is Rajeev from Noida (New delhi) im runing a software & BPO company im looking for some really good 24/7 voice process. please let me the details.

    krajeev164@gmail.com

    ReplyDelete
  25. Hi All,

    My name is Chethan. I am looking for a good non voice process without any charges. we have 5 seater's in Bangalore. Ready to extend up to 10 seater's.

    Contact : 09742680507
    Email : vchethan30@gmail.com

    ReplyDelete
  26. Dear sir/ madam,
    We have a 50 seats set up (Already running 25 seats) which is ready for start a good and genuine project of voice or non please e-mail us your all type of project which you have with all the details .
    We are interested in USA Projects Back end and Domestic projects.

    Email:skyheights.technologies@gmail.com
    Skype:praddy.thomas

    ReplyDelete
  27. My self tejpratap rajput, we have a center in m.p.(vidisha), Please send us more details about the process to rajput.tejpratap09@gmail.com

    ReplyDelete
  28. Hai


    This is raghu ram from vizag. i have a 50 seater office. we are into this bpo sector from last 4 years. we in search of some genuine 24/7 voice based projects. please let me know the project details. looking forward for your reply. you can contact me on raghuram_vasadi@yahoo.com

    Raghu ram
    08121525519

    ReplyDelete
  29. hello sir,
    myself ranjan chaudhary looking for a inbound process either domestic or international for a call centre of 50-70 seats in noida. my contact details are ranjanchaudhary07@gmail.com.

    Ranjan chaudhary
    9529720009

    ReplyDelete
  30. Hey
    myself nikhil and i am looking for some domestic process i can give you good sales i have set up of 10 seats but i can extend if the project is good enough can you send me process detaiul to my mail id :-hardrock.solutions91@gmail.com

    ReplyDelete
  31. hi
    this is Dharmendra Kumar from Faridabad Harayana I WOULD LIKE TO ESTABLISH AN NEW BPO(CALL CENTER) WITH GENUINE DOMESTIC INBOUND PROCESS .SO CAN YOU INFORM ME IF ANY POSIBILITIES IS THERE ABOUT DOMESTIC PROCESS FOR US.. TO MY MAILID:dharam.078@gmail.com

    regards
    Dharmendra Kumar

    ReplyDelete
  32. Hi,
    My name is Dharmendra Kumar and I am a Project Co-Ordinator. We have a small company in Delhi into web-development and mobile applications projects. We have a strong plan to start a Inbound Call Center ASAP. So we would be very much interested to do further talks regarding this project.


    We are keen in starting the call center. So please let us know in case if you would be interested for further talks.

    Email: dharam.078@gmail.com
    Mobile: +91-9990321143

    Regards
    Dharmendra Kumar

    ReplyDelete
  33. Hi,

    We are looking for a south India based domestic call centre to run our campaign. Interesed centres can contact me @ 9585596296

    ReplyDelete
  34. This comment has been removed by the author.

    ReplyDelete
  35. Hi,

    My name is Amani. We have a small company in Vishakapatnam,Andhrapradesh. We are planning for an Inbound Process ASAP . So, we are looking for that and we are interested to start ASAP. All ready we have experience in International Inbound Process and now we are looking for domestic process. I have gone through with all the clauses and we are happy to go further with the mentioned clauses .Please email me for further details.

    Mail Id: amaniamu@gmail.com
    Mobile:+91-8885586303

    Regards,
    Amani.K

    ReplyDelete
  36. Hello,

    Greetings of the Day.

    Myself "Roland D'costa" working in the BPO industry from last 3.5 years in Voice Sales Campaigns for UK. Our company has good resource & infrastructure to start up a new process with fixed & advance payout. If you could be of any help to me please come back to me ASAP.

    Email :- roland.dcosta@workmail.com or dcostaroland734@gmail.com
    Skype :- dcosta.roland734
    Mob :- 9175776242 / 9158380734

    ReplyDelete
  37. can u mail me all your details on a urgent basis as im planing for a new process.....

    ReplyDelete
  38. Inbound Call Center Service: Inbound centre agents typically act with customer via phone and mail and chat. the most advantage is that it permits businesses to fancy top quality services.

    ReplyDelete
  39. For outbound / Inbound Call Center Services
    visit us www.virtusol.com. We are the leading services providers offering various services at one place..

    ReplyDelete
  40. Hi,
    This is Arbaz khan I started my new call center 10 to 15 seater in mumbai
    So any domestic process available for 10 to 15 seater contact me
    9273878435

    ReplyDelete
  41. Hi Sir
    Hi sir i am Akshay Sharma actually i started my new call center 10 to 15 seater in delhi.So any domestic process available for 10 to 15 seater contact me MAILID:akshaysharma2@outlook.com

    regards
    Akshay Sharma

    ReplyDelete
  42. This is Bimalendu Bikash Dutta I started my new call center 25 to 30 seater in kolkata
    So any domestic process available for 25 to 30seater contact me
    at bimalendutta@gmail.com

    ReplyDelete
  43. I WANT DOMESTIC/US/UK VOICE PROCESS. I HAVE 30 SEATER PLACE IN JAIPUR CENTER CITY SO CONTACT ME shafipatel4242@gmail.com

    ReplyDelete
  44. dear sir

    kindly send me the details at chandan343@gmail.com

    ReplyDelete
  45. Dear All,

    I don't have any inbound setup till now, however i have 8 years experience with International BPO in IT filed as a project Manager. Please send me project details at kulbirdahiya@gmail.com, as i have big office space and willing to work.

    Regards,
    Kulbir Singh
    9871004660

    ReplyDelete
  46. hello:
    shall you please send the full detail of the process :

    with regards,
    Vipul
    vawbbd@gamil.com
    Skype:meonmywork

    ReplyDelete
  47. We have a uk/ us process for outsourcing and would like to know if anyone would be interested. We are looking to outsource in major cities across India.
    If interested please call or email me for further details. My details are below.
    email id. adnan2730@gmail.com 8422007009

    ReplyDelete
  48. We want to started my new call center 10 to 20 seater in Kahipur Uttrakhand.So any domestic/US/Banking Voice process available for 10 to 20 seater contact me My mail ID:-K.g.puneet@gmail.com

    ReplyDelete
  49. sir my name is rajesh, i will start the html typing work please send the work details on my email id rsrplacementservice@gmail.com

    ReplyDelete
  50. hello sir
    My Name is Deepak Kanojia i Am looking Fwd for IN-BOUND Process in Delhi (Laxmi Nager) Suggest me some Clint

    Contact me on My office No-01142421416

    ReplyDelete
  51. I am Starting a call center in Udaipur
    Send me your details for the tieup
    regards
    Today Connect

    ReplyDelete
  52. HI i am Raj Kumar,
    past 6 month before Started a New Web Development Company in chennai, we are planned to do develop in Call Center or BPO.
    Website : CodeBInd Technologies
    We also Training for students like inplant training, course etc.,
    Website : inplant training in chennai
    So if you have any idea to give your project to me please contact +91 9629922218
    Mail id : info@codebindtechnologies.com

    ReplyDelete
  53. hi i am kundan singh
    and m runing bpo us,process and wr are also find some project ....
    u can send me details ..
    kunusingh1987@hotmail.com
    9326367137
    thnx

    ReplyDelete
  54. Please send me the project details at nirmallyachatterjee1988@outlook.com
    Mobile:-8981077080

    ReplyDelete
  55. hi
    this is RakeshSingh from Gurgaon from Haryana I WOULD LIKE TO ESTABLISH AN NEW BPO(CALL CENTER) WITH GENUINE DOMESTIC INBOUND PROCESS .SO CAN YOU INFORM ME IF ANY POSIBILITIES IS THERE ABOUT DOMESTIC PROCESS FOR US.. TO MY MAILID. rakeshkumarraj87@gmail.com
    Contact no-08010690249

    ReplyDelete
  56. Hello Every Body.............................

    My Name Firoz Siddiqui From Delhi.............................i m looking for a project(Banking,Telecommunication, Soft Calling, Hard Calling) Domestic Call Center,
    i have 25 seat(Sitting)...........if anybody have project Contact Us :- +91-9873523785, Send us Project Details At Firoz2010r@gmail.com..

    ReplyDelete
  57. I am in send the project i will provide you the assurance to improve your sales by giving me the project this is my contact no.9962043034 . details can talk over the phone

    ReplyDelete
  58. We want to started my new call center 10 to 20 seater in connaught place delhi.So any domestic/US/Banking Voice process available for 10 to 20 seater contact me My mail ID:-gauravvashishth5@gmail.com

    ReplyDelete
  59. I want invest in call center business in Delhi/Noida It can be
    Domestic or
    International.
    want open it with 10 seats.
    what we need from your side is where to find clients.or a good process
    Please email me with your Advice on sachin1471989@gmail.com

    ReplyDelete
  60. hi i am indrajeet singh
    and m runing bpo us,process and wr are also find some project ....
    u can send me details ..
    indrajeet.aptech@rediffmail.com

    ReplyDelete
  61. Process..

    Domestic Inbound fix payout

    1 slot : 10 agents
    Fix payout : 17,500 per sit ( Incentives extras)

    Total charge : Client : 100000 ( refundable), consultancy charge 100000

    Payment security : 1st month payment PDC of Rs 1,75000 (for 1 slot) provided on date of agreement.

    ReplyDelete
  62. Contact
    mail : nikkshinde@gmail.com
    Number : 8796722096

    ReplyDelete
  63. Hi i have a complete setup of a Call Centre in Pakistan.
    Please share a Detail for your camp Please reply via email or cell phone:
    supersoftness@gmail.com
    00923082595128

    ReplyDelete
  64. Hi I have an International Call Center in Dehradun having 50 system setup and now we are expanding so looking for new projects please do reply on emails2inbox@gmail.com. Thank you

    ReplyDelete
  65. Dear sir, i have a partnership firm in kolkata want to get a inbound voice process, so is it possible to get connected with you then please send us what are the requirement of the project - mrabhishek.sinha9@gmail.com

    ReplyDelete